Cancellation Policy

All flights are weather dependent and may have to be rescheduled.

Deposits are refunded only after three rescheduled attempts due to weather.

• We reserve the right to cancel any flight if safety is ever in question and / or the weather conditions are deemed unfavorable by the pilot.
• It is important to schedule a balloon flight with a back-up date in mind just in case weather conditions on the scheduled date are unfavorable for balloon flying.
• We will contact the passenger(s) on the evening before the flight between 7:30 PM - 8:30 PM and the morning of the flight Between 5:00 AM-5:15 AM in order to confirm weather conditions.
• Please try to provide us with at least two (2) phone numbers were we can contact you.
• If your plans change please notify us as soon as possible.
• We do not schedule PM flights (sunset flights) as weather conditions in South Florida rarely make ballooning in the afternoon possible.
• ALL FLIGHTS ARE AT SUNRISE.
• We meet between 5:45 AM and 6:30 AM Depending upon the time of year.  Please make sure to verify meeting time !!!